PRIVACY POLICY

General obligation and Access conditions

You are allowed to use our software and services for lawful internal use for the business and as per these terms and conditions. You need to ensure that the password and usernames that are used for accessing the services are kept confidential by you for security purposes. In case there is any use of passwords by unauthorized means you are required to reset it in account setting. While you access our software and services you must:
1. Not make an attempt for undermining the integrity or security of eAssets network or system.
2. Not misuse, use the service in a manner that can impair the functionality of service or website, or impair other users from using the service or website.
3. Not try attempting to gain access that is unauthorized to any content other than for which you have been provided with permission for accessing the computer that hosts the software.
4. Not trying to copy, modify, reproduce, decompile, adapt, reverse engineer, or disassemble the services and the software that eAssets claims. In case of any cost, damage or loss that might occur because of your breaching of these terms and conditions you will have to incur all of the costs for the recovery of access fees that you haven’t paid.

Law Compliance

When you agree to our terms and conditions you are representing and warranting that you will be in compliance with all of the laws and regulations that are applicable. You own responsibility for determining that if the service is suitable for you as per your country’s law.

Privacy and Confidentiality

Privacy Statement

We have made these terms and conditions and our privacy policy for demonstrating the commitment for the privacy of all the personal data that we have of you when you visit our website or gain services. We hold all of the private data with the highest regard. The following information discloses our data collection practices for eAssets. We understand the vitality of protection of your privacy and our terms and condition will be assisting you with details on how the information gets collected, used and kept safe for making wise decisions when you use our website in our privacy policy. When you accept terms and conditions it implies that you are agreeing to our privacy policy as well.

Personal Data That You Choose For Providing Us

Registration Information: This includes the identifiable information that you provide us when you register with us for any services and products that we provide or our newsletters.
Email address: If you want correspondence through email, we might retain the content of email message with the address and our replies. We offer protection of the similar way as we do for the telephone and mail data.
Correspondence with you: Registration and communication with you through email is the part of the commercial status and this implies consent to TaroTAM. We shall only be sending you information that is important and relevant for the commercial bond and any of the email that you receive by us will be highlighting the services, promotions and other offers unless you unsubscribe to us.
Client consent: When you are using our website, you are giving us the consent for data collection and using the information in accordance with the privacy policy on this website at any time and without any notification.
Data Confidentiality: Unless the significant party has a written consent prior or needed to do as per the law:
Each party will be preserving the confidentiality for all of the information of the other that is related to these terms and conditions. None of the party without the prior written consent of another party will be disclosing the confidential data that is available to them or make use of it for their benefit other than the mentioned one on this website.
Is provided by a third party that is lawfully acquired the information, and they are not under any obligation that restricts this disclosure.Has the possession of the receiving party without any restriction that is related to the disclosure
Identity Verification: eAssets can use different ways for your identification when you register with us. For complying the legislative needs we can screen the client account and collect data that fulfill such requirements. We can also ask you for providing us with the documents that help us in proving your identity for the companies Verification usage. Under these terms and condition, you are authorizing eAssets directly for making any inquiries that we might feel important for validating your registration.
Website Security: eAssets is going to provide you a username and password for having access to our products and services. All of the eAssets users that do so will be making use of the credentials that we provide. You are solely responsible for maintaining the confidentiality of the user account that you own and the password. You are also agreeing to all of the activity and the changes in the data that occur in your user account on the website. eAssets holds no responsibility for the changes that are made by the user side.

Intellectual Property Rights:

General: All of the IPR in the services, software, website, and data that is related to the services and products will remain the property of eAssets.
IPR regarding data: The data and information that remains your property, this is only accessible when the data has been paid fully for to eAssets. You are asked to maintain a copy of all of the data that you input in our software and services. eAssets tries its best for practicing the policies and procedures that prevent the loss of data, that also includes routine back up but we do not guarantee that there is going to be no data loss. eAssets also excludes from any liabilities in case of data loss, regardless of the cause.

Liability Limitations

As permitted by the law, eAssets does not hold any liability or responsibility for you or any individual in the contract, fault (this includes negligence) for the loss, the damage that might have resulted directly or indirectly with the use of our product or services.

Termination

We have the right to terminate or suspension of your account without any prior notification, immediately because of any reason that also includes you breaching the terms and condition and our privacy policies. On termination, all of your rights regarding service usage will be ceased. In case you wish for terminating of our services you can easily discontinue using our services.

Terms And Condition Changes

eAssets holds the right for modifying, replacing any of these terms and conditions at any given time. In case revisions are being made we will be trying for sending a notification at least 30 days before the new term comes into effect. It is our sole discretion on what content changes are made. When you continue to access the use of our services after the changes become effective, you are bound to be agreeing to these terms. In case you have any queries regarding the terms and condition, you can write to us n our email address.

Refund Policy

Updated on: 26-12-2022
Thank you for purchasing your software at eAssets. If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Refund Policy:
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LO Technology Services Pvt. Ltd, 3rd Floor, CSI Commercial Centre Phase-1, Baker Hills, Kottayam-686001.
● Subscription or Purchase means a request by You to purchase the software from Us.
● Service refers to the website.
● Website refers to eAssets, accessible from https://www.eassets.app/
● You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Subscription Charges means

By signing up with LO Technology Services Pvt. Ltd., for the software eAssets that are on subscription,You are authorizing LO Technolgy Services Pvt. Ltd., to charge an amount each month until a service cancellation request is submitted. The amount charged will not exceed the avail services that are shown on the website and inside your billing page. Any add-ons purchased will be charged and reflected in your billing page inside your dashboard.

Your Subscription Cancellation Rights

We do not offer any refunds once the payment has been made for your subscriptions.
The deadline for canceling a subscription is 1 day from the date on which Your invoicing gets due each month. For example, if you have started your subscription on 25th and if you no longer wish to continue using our software the following month, a cancellation request needs to be submitted no later than 24th from your dashboard.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
● By email: [email protected]
● Using the Cancellation option inside your dashboard.

Special Conditions for Refunds

In order for the Purchase to be eligible for a refund, please make sure that:
● The product is non-functional, and the features for the product offered by LO Technology Services Pvt. Ltd. is not working. In such a case, youhave 7-days to send us a request explaining to us what features that you have paid for is not-operational or did not work for you.
We reserve the right to refuse a refund of any transaction that does not meet the above refund conditions in our sole discretion.

Cancellation policy

The term of this Agreement shall commence upon your first use of the Service, and shall continue
(i) as long as you or any persons given access by you retain access rights to the Service, or
(ii) until Provider ceases to operate the Service or closes your User Account.
Provider shall not have any ongoing obligation to provide the Service; thus, Provider may cease to operate the Service at any time and for any reason. Without limiting the foregoing, Provider may cease to provide your User Account in the event of:
(i) any dispute or termination of Provider’s relationship with you;
(ii) any dispute concerning ownership or control of your User Account; or
(iii) use of your User Account in a manner that Provider, in its sole discretion, considers improper or unacceptable.
Provider reserves the right to limit the period of time during which Provider may make any User Content pertaining to you available on the Service. The Service should not be viewed as your backup, archival or storage service with respect to any User Content.

Contact Us

If you have any questions about this Disclaimer, You can contact Us:
LO Technology Services Pvt. Ltd.
3rd Floor, CSI Commercial Centre Phase1,
Baker Hills, Kottayam-686001 ,Kerala, India